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Privacy Policy

Effective Date: 24 November, 2025

This Privacy Policy explains how information about you is collected, used, and disclosed by Sayy AI ("us","we", or "our") when you use and access our Sayy tool, which includes the Business GPT and dashboard, the Sayy website (the "Site"), or when you otherwise interact with us, such as through our customer support channels or on social media pages. We may provide different notices of our privacy practices with respect to certain products or services, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Sayy AI tool to stay informed about our information practices and the ways you can help protect your privacy.

1. Company Details

  • Company: Gobbl, Inc.
  • Entity Type: Delaware C-Corporation
  • EIN: 38-4345866
  • Contact: https://sayy.ai/privacy
  • Phone: +1 (619) 404-4599

2. Scope of Policy

This Policy applies to:

  • Visitors to https://sayy.ai
  • Registered Sayy users
  • People interacting with Sayy-powered agents
  • It does not cover third-party platforms you connect with (e.g., Shopify, Gmail). Those have their own privacy policies. However, our use of Google Calendar and Sheets APIs is governed by our compliance with Google API Services User Data Policy as detailed in Section 6.

3. Data We Collect

CATEGORYEXAMPLESSOURCE
Account DataName, email, password hashProvided by user
Agent ContentPrompts, instructions, files, conversationsCreated by user
Usage DataIP address, browser, timestamps, actionsCollected automatically
Integration DataAPI tokens, webhook eventsThrough app connections
Payment MetadataPlan type, billing historyFrom Stripe or Razorpay
AI Model InputsText sent to LLMsRouted to model providers

4. Why We Use It

We use your data to:

  • Operate and maintain the Sayy platform
  • Execute AI agent tasks using third-party models
  • Secure and optimize features
  • Provide billing and support
  • Comply with legal obligations

We do not sell or rent your personal data.

5. AI Model Providers

When you use Sayy agents, your prompts may be routed to third-party large language models (LLMs) or models hosted directly by Sayy.

We currently use:

  • OpenAI (e.g., GPT-4, GPT-4o, GPT-3.5)
  • Meta LLaMA Models (e.g., LLaMA 2, LLaMA 3) hosted on Sayy-controlled infrastructure

How this works:

  • Your input (prompt, query, chat) is sent securely to the selected model.
  • The model returns a response, which may be used to execute actions via Sayy agents.
  • Inputs and outputs may be logged for traceability, debugging, and quality assurance.

Retention Notes:

  • OpenAI may retain data briefly per OpenAI API policies.
  • Meta LLaMA models run on Sayy infrastructure and do not transmit data externally.

Sayy does not use your data to train AI models unless you explicitly opt in.

6. Google API Integration

When you connect Google Sheets or Google Calendar to Sayy agents, we use Google APIs to access your data.

Google Sheets Integration:

  • We access spreadsheets you specifically connect to your AI agents
  • Data is used exclusively for AI-powered question answering (RAG processing)
  • No spreadsheet data is stored permanently or used for other purposes

Google Calendar Integration:

  • We create calendar events for appointments booked through our platform
  • We access your calendar to check for scheduling conflicts
  • No calendar data is processed by our AI models or used for other purposes

Compliance Statement:

  • Sayy.ai's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Learn more about Google's data policies:

  • Google API Services User Data Policy
  • Limited Use Requirements

7. Legal Bases (GDPR / UK GDPR)

Legal grounds include:

  • Contractual necessity
  • Legitimate interest (feature security, improvement)
  • Consent (cookies, integrations)
  • Legal obligation

8. Who We Share Data With

PROVIDERPURPOSEREGION
AWSHosting, storage, backupsus-east-1
Amazon SESTransactional emailus-east-1
Stripe / RazorpayPayment processingGlobal
OpenAIAI model processing (GPT)USA
Meta (LLaMA)LLM inference (Sayy-hosted)USA (private)
AWS CloudTrailUsage and audit logsus-east-1
GoogleCalendar synchronization, Sheets accessGlobal

9. International Transfers

We comply with global data transfer laws using:

  • Standard Contractual Clauses (SCCs)
  • Adequacy mechanisms
  • Encrypted transmission & storage

10. Data Retention

DATA TYPEDURATION
Account DataActive + 30 days post-deletion
Backup Snapshots30 days
Logs12 months
Payment Records7 years (legal requirement)

11. Your Rights

You may:

  • Access, correct, or delete data
  • Export your data (portability).
  • Restrict or object to processing
  • Withdraw consent at any time
  • Submit requests viahttps://sayy.ai/privacy

We do not sell or rent your personal data.

12. Cookies

TYPEPURPOSELIFESPAN
EssentialLogin/sessionSession
PreferencesUI settings365 days
AnalyticsUsage tracking12 months
MarketingNot usedN/A

13. Security

  • TLS encryption in transit
  • AES-256 encryption at rest
  • IAM and MFA-based access control
  • CloudTrail + real-time auditing
  • Quarterly penetration testing

14. Children

Sayy is not intended for children under age 13. We do not knowingly collect data from minors.

15. Changes

If we make significant updates, we will:

  • Post them onhttps://sayy.ai/privacy
  • Provide 7 days' notice for material changes

16. Contact Us

Privacy inquiries: https://sayy.ai/privacy

Appendix A – Cookie Notice

COOKIE TYPEPURPOSELIFESPANOPT-OUT AVAILABLE
EssentialLogin/sessionSessionNo
PreferencesUI settings365 daysYes
AnalyticsFeature usage12 monthsYes
MarketingNot usedN/AN/A

Appendix B – Sub-Processors

Sub-ProcessorPURPOSEREGIONData Handled
AWSHosting, storage, loggingus-east-1All platform data
Amazon SESEmail deliveryus-east-1Email metadata
Stripe / RazorpayPayment processingGlobalBilling-related metadata
OpenAIGPT model API (LLM)USAPrompts and completions
Meta (LLaMA)On-device model inferenceUSA (Sayy infra)Prompts only (no output sharing)

Appendix C – Data Processing Addendum (DPA)

Sayy acts as a Data Processor for customer data.

Highlights:

  • Follows instructions from Data Controller (you)
  • Notifies of breaches within 72 hours
  • Deletes data within 30 days of account closure
  • Sub-processors listed in Appendix B
  • One audit permitted per year with 30 days’ notice (cost borne by customer)

SCCs used for international transfers as required

Appendix D – California Privacy Notice (CCPA / CPRA)

California residents have the right to:

  • Know what personal data is collected
  • Request access, correction, or deletion
  • Opt out of sale/sharing (Sayy does neither)
  • Limit sensitive information use (we don’t collect it)

Submit requests at https://sayy.ai/privacy

Appendix E – AI Processing Notice

Sayy integrates LLMs as part of its services.

Model Providers:

  • OpenAI GPT Models via API
  • Meta LLaMA Models hosted internally by Sayy

Input Handling:

  • Inputs (prompts) are routed securely to models
  • Outputs are optionally logged for QA/debugging
  • OpenAI may retain transient logs (per their policy)
  • Meta models run isolated and do not share data externally

What We Don’t Do:

  • No prompts are used to train any model unless you explicitly opt in
  • We do not sell or monetize your inputs or outputs

LLaMA inferences stay 100% within Sayy’s environment

Thank you for trusting Sayy.ai. We are committed to protecting your data and providing a secure, transparent AI experience.

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