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Frequently Asked Q’s

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What is Sayy?

Sayy enables companies and creators to launch a Business GPT that sells products, books appointments, captures leads, and processes payments through AI-powered conversation across websites, WhatsApp, and Instagram DMs.

How accurate are its responses?

It answers using the information you provide in your AI Brain and the rules you set. If you keep your pricing, policies, and offers updated in one clear place, it stays aligned. You can also add approved responses for sensitive or high stakes questions.

How does the AI Brain work?

The AI Brain is where you teach Sayy everything about your business. You upload your pricing, offers, policies, product details, FAQs, and any other information you want the agent to reference. The more structured and up to date your Brain is, the more accurately Sayy represents your business in every conversation.

Can Sayy handle multiple languages?

Yes, Sayy can converse in multiple languages based on how the visitor is communicating. This is particularly useful for businesses serving diverse markets or running operations across different regions. You do not need to set up separate agents for each language.

How does the Lead Capture tool work?

Sayy engages visitors the moment they land on your page, asks the right qualifying questions, and captures their details automatically. You can add custom questions to collect what you actually need, like goals, budget, timeline, or company size. Every lead is stored with full conversation context so your follow up is faster and smarter.

How does lead scoring work?

Sayy analyzes leads by comparing your ideal customer profile to the conversation a visitor is having with your agent. This helps you separate high intent leads from casual browsers without manual reading. You can refine the criteria over time so the scoring matches your business.

How does the Appointment Booking tool work?

Sayy lets customers book slots directly within the chat. No back and forth emails, no external booking links. The AI checks availability, confirms the appointment, and sends reminders, all inside the conversation.

How does the Payment Processing tool work?

Customers can complete purchases without ever leaving the chat. Sayy charges zero commission on your sales. You only pay standard payment processor fees. After payment, it can confirm the next step like delivery, booking or an intake form.

How does the Product Catalog tool work?

Sayy can browse and present your product catalog intelligently based on what the customer is looking for. It recommends relevant products, answers questions about them, and guides the customer straight to purchase. You can also control whether prices are shown upfront or shared only after qualifying the buyer.

What tools does Sayy replace?

Sayy consolidates several tools into one. It replaces your lead capture forms, booking software, payment links, and product discovery flows. Instead of stitching together multiple platforms, your Business GPT handles all of it inside a single conversation.

What integrations does Sayy support?

Sayy integrates with the tools most businesses already run on, including Google Calendar, CRM platforms, payment processors, and marketing tools. You can push lead data, trigger workflows, and sync booking confirmations automatically.

Does it integrate with my existing tools?

Yes, Sayy connects to the tools you already use for calendars, CRM, and workflows. It can push leads to your system with full context, not just a contact field. You can also route different outcomes to different tools based on what the visitor wants.

Can I embed Sayy on my existing website?

Yes, you can embed it so visitors can chat without leaving your site. This works well for service pages, pricing pages, and landing pages from ads. It keeps your site design intact while adding a conversion focused front desk.

Can I use a custom domain?

Yes, you can connect your own domain for a clean branded link. This makes your link look professional across social, ads, and email signatures, and builds trust since visitors see your brand.

Can I add Google Analytics?

Yes, you can add Google Analytics to track visits, engagement, and conversion actions from chat. You can also compare traffic sources like Instagram, ads, and direct links.

Can I run ads directly to Sayy?

Yes, you can send ad traffic directly to your link or embedded chat page. Visitors can ask questions instantly instead of bouncing, and you can track performance using analytics and UTM parameters.

Can I create more than one agent or page?

Yes, you can run multiple agents for different offers, brands, or team members. Each agent can be trained on its own specific content, making it easy to serve different audiences separately.

Can I add reviews or testimonials?

Yes, you can display reviews on your page to build trust quickly. You can also add them to your AI Brain so the agent can reference them naturally when a visitor asks for proof or examples.

Can I store affiliate codes so the agent shares them automatically?

Yes, you can save affiliate codes once and let the agent share them on demand. You can also add short instructions so it shares the right code in the right context.

Is my data safe?

Your content stays inside your workspace and is used only to run your agent. You control what you upload, who can access it, and what your agent is allowed to reference. You can remove uploaded files and conversations at any time, and your agent updates accordingly.

Where do custom field answers show up and can I export them?

They appear inside the lead or order details along with the full conversation context. You can export your data to CSV so your team can use it in other tools.

What is the Sayy Agency Partner Program?

It is a white-label model that lets agencies offer Sayy as their own branded product. Instead of one-off project fees, agencies can build a recurring revenue stream by reselling or bundling Sayy with their existing services.

Do I need to be a tech company to become a partner?

Not at all. If you are a marketing, creative, social media, or growth agency, Sayy is designed to slot into what you already sell and add an AI layer on top.

How does pricing work for agencies?

Agencies pay a fixed monthly fee and have complete control over what they charge their clients. The model is built for strong margins with no per-transaction commissions.

How long does it take to onboard a new client?

Most clients can be set up within a few days. You feed it information about the business, configure the tools, and deploy across channels.

What kinds of businesses is Sayy best suited for?

Sayy works across hospitality, healthcare, education, retail, service businesses, and creator led businesses. From hotels and clinics to ecommerce brands, coaching companies, and personal brands, if your business sells, books, or captures leads through conversation, Sayy is built for you.

Is there a free trial available?

Yes, you can get started at sayy.ai to explore the platform and see if it is the right fit for your business.

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